Terms & Conditions
Limited Time Offer
This package is available exclusively for businesses with annual revenue under $300k. We want to make a tangible impact on our local community, and that means keeping this offer lean, accessible, and impactful. This is a limited-time opportunity to provide consulting services typically unaccessible to small businesses at a fraction of the usual cost. A77 reserves the right to verify business income for previous and current years. A77 reserves the right to modify in part or in whole the terms of this offer and to terminate at any point. Offer available while capacity lasts.
TERMS & CONDITIONS OF SERVICE
These Terms and Conditions (“Terms”) govern all consulting services, programs, and deliverables provided by A77 Inc.(“A77”, “we”, “our”, or “us”) to any client (“you”, “your”, or “Client”). By completing a purchase, invoice payment, or checkout through our website, you agree to be legally bound by these Terms.
1. Scope of Services
A77 provides consulting, assessment, and strategy services as outlined on our website or in your selected package. Each package describes the scope, and deliverables. Any additional services or deliverables beyond the selected package will require a separate written agreement or add-on purchase. Duration, scheduling, and additional details are to be defined in the onboarding call to be scheduled after payment and are subject to additional fees based on client needs and availability.
2. Fees and Payment
All prices are listed in Canadian Dollars (CAD) and are subject to HST. Full payment is required at checkout to secure your booking unless otherwise stated in writing. Payments are processed securely through Stripe. Processing fees charged by these third parties are non-refundable.
In cases where alternative payment methods (e-transfer or direct deposit) are accepted, the total fee must still be received in full before work begins.
This package is non-refundable.
3. Scheduling and Rescheduling
Once payment is received, A77 will contact you within 3 business days to schedule your intake and site visit(s). If you need to reschedule, you must provide at least 7 business days’ notice. Cancellations made with fewer than 7 business days’ notice may result in a 20% rebooking fee. If A77 must reschedule due to unforeseen circumstances, we will work with you to set a new date at no additional cost.
Site visits outside of the Greater Toronto Area will be subject to additional fees for travel and accommodations.
4. Refunds and Cancellations
All A77 programs and consulting packages are custom and non-refundable once work has begun (including the intake phase). If you cancel before any work starts, A77 may issue a refund minus 5% to cover payment processor fees. Refunds will not be provided once the assessment, document review, or first site visit has been initiated.
5. Client Responsibilities
You agree to:
Provide accurate information, documents, and access necessary to complete the assessment.
Ensure safe and reasonable working conditions for our team during site visits.
Designate a primary contact person for communications and scheduling.
Review deliverables promptly and provide feedback within the requested time frame.
A77 is not responsible for delays caused by the Client’s lack of communication or access.
6. Confidentiality
All information shared by either party is treated as confidential.
A77 will not disclose, share, or publish any private business information without written consent.
Aggregated or anonymized insights may be used internally to improve our services or in industry reporting, without identifying any specific client.
7. Intellectual Property
All reports, frameworks, visuals, and recommendations created by A77 remain A77’s intellectual property.
Clients are granted a non-exclusive, non-transferable license to use these materials solely for their internal business purposes.
You may not resell, reproduce, or publicly distribute A77 materials without written consent.
8. Liability
A77 provides recommendations and strategic insights based on observation and analysis. Implementation of these recommendations is at the Client’s discretion.
A77 is not liable for any direct, indirect, or consequential loss or damages resulting from actions taken or not taken based on our recommendations.
A77’s total liability shall not exceed the total amount paid for the services rendered.
9. Use of Client Name or Logo
By engaging with A77, you grant permission for your business name, logo, and general project description to be included in A77’s client portfolio, Neighbourhood Spotlight Initiative, or case studies, unless you request otherwise in writing.
10. Governing Law
These Terms are governed by the laws of the Province of Ontario, Canada.
Any disputes shall be resolved under the exclusive jurisdiction of the courts of Ontario.
11. Agreement
By checking “I agree to the Terms and Conditions” at checkout, completing payment, or signing an invoice, you acknowledge that you have read, understood, and agreed to these Terms.